<h1>Privacy Policy</h1><p>HQbuy Vietnam LLC ("we," "us," or "the Company") recognizes the importance of protecting personal information and is committed to complying with all relevant laws and regulations. This policy outlines how we handle personal information collected from our users ("you") when you use our services.</p><h3><strong>Article 1: Definition of Personal Information</strong></h3><p>"Personal Information" refers to information about a living individual that can be used to identify that specific individual, such as name, date of birth, address, telephone number, email address, or any other description that can be linked to a specific person.</p><h3><strong>Article 2: Purpose of Use of Personal Information</strong></h3><p>We use the personal information collected from users for the following purposes:</p><ol><li>To provide and operate our services.</li><li>To verify the identity of users upon login or during service use.</li><li>To execute transactions, including shipping products and processing payments.</li><li>To respond to questions, inquiries, and support requests from users.</li><li>To send important notices related to our services, such as updates, maintenance, or changes to our terms.</li><li>To provide information about new products, services, and promotional campaigns (with the user's consent).</li><li>To improve and optimize our existing services and to develop new services.</li><li>To create anonymized statistical data regarding the use of our services for internal analysis.</li></ol><h3><strong>Article 3: Provision of Personal Information to Third Parties</strong></h3><p>We will not provide your personal information to a third party without your prior consent, except in the following cases:</p><ol><li>When required by law.</li><li>When it is necessary to protect a person's life, body, or property, and it is difficult to obtain the person's consent.</li><li>When it is necessary to cooperate with a state agency or a person/entity entrusted by it to perform affairs prescribed by law, and obtaining the user's consent may impede the performance of such affairs.</li><li>When we outsource all or part of the handling of personal information within the scope necessary to achieve the purpose of use (e.g., to shipping companies, payment gateway providers).</li><li>When personal information is provided in connection with business succession due to a merger or other reasons.</li></ol><h3><strong>Article 4: Management of Personal Information</strong></h3><p>We will take necessary and appropriate measures for the secure management of personal information, including preventing leakage, loss, or damage. We will also exercise necessary and appropriate supervision over our employees and any outsourced partners who handle personal information.</p><h3><strong>Article 5: Request for Disclosure, Correction, and Deletion of Personal Information</strong></h3><p>Upon receiving a request from a user for the disclosure, correction, addition, deletion, or suspension of use of their personal information, we will verify the identity of the requester and promptly handle the request in accordance with the law.</p><h3><strong>Article 6: Use of Cookies</strong></h3><ol><li><strong>What are cookies?</strong> Cookies are small text files stored on your device when you visit a website.</li><li><strong>Purpose of use:</strong> We use cookies to improve user convenience (e.g., for auto-login) and to analyze how you use our website (e.g., via Google Analytics) to enhance our services.</li><li><strong>How to refuse:</strong> You can refuse or delete cookies by changing your browser settings. However, please note that doing so may prevent you from using some features of our services.</li></ol><h3><strong>Article 7: Children's Privacy</strong></h3><p>Our Service does not address anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us Hqbuy19@gmail.com. If we become aware that we have collected Personal Data from children without verification of parental consent, we will take steps to remove that information from our servers.</p><h3><strong>Article 8: Disclaimer</strong></h3><p>We are not responsible for the handling of personal information on other websites linked to from our website. Please refer to the privacy policies of those respective websites.</p><h3><strong>Article 9: Changes to this Privacy Policy</strong></h3><p>We may revise this policy at any time. Any changes will be effective immediately upon being posted on our website. We encourage you to review this policy frequently to stay informed of the latest updates.</p><h3><strong>Article 10: Contact Information</strong></h3><p>If you have any questions about this privacy policy, please contact us: Hqbuy19@gmail.com</p><p><strong>HQbuy Vietnam LLC</strong></p>